FAQs

Have a question that the How To guides don’t answer? Please check below for answers to commonly asked questions.
Naturally if you can’t find an answer, then please contact us and we will do our best to help – and your question may well be added to the FAQ section to help other users in the future.

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Sometimes we all forget our login information, or we enter the wrong password.
It might be that the site firewall has blocked your IP address for an invalid sign in attempt.

No problem, please email us and we can arrange to clear any blocks in the firewall, and issue you with a new password.

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I can’t sign in, help!

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